Services

Get up and Running

All of our products are hosted and enable you to get up and running quickly. Currently we do all the work and provide the following services:

• Hosting
• Customization
• Production
• Implementation

Rich Features
TommiLive and TommiBanner include a feature rich administrative console to manage service calls.

These Features include:

• A management system to manage incoming requests
• The ability to transfer Live Video calls to others
• Capabilities to push documents, pdf's, movies and web links to customers
• Track calls by type (customer, browser, etc)

TommiBook allows you to read brochures and other documents within a banner. Readers can flip pages, zoom, print, email, view thumbnails, save as a pdf and more.

TommiText allows you to hold a live text chat with thousands directly in a banner. Its features help you answer questions, push files, capture data. co-browse and more.

We can customize any of our features to meet your company's specific needs.

Customer Insight
All of our products provide real time reporting to enable call center and customer service managers or marketing and advertising people to report on customer interaction. Reporting includes the entire chat transcript, session data, date stamp, domain origin and more.